Helen Sullivan is Professor and Director of the Melbourne School of Government at the University of Melbourne. She worked in local government before becoming Director of Research at the Cities Research Centre, UWE, Bristol. She joined the University of Melbourne in 2011.. In 2010/11 she directed the University of Birmingham’s first Policy Commission, an innovative collaboration involving academics, policy makers, profit and non-profit service providers and service users in generating new thinking on ‘the future of local public services’. The Policy Commission’s report, ‘When Tomorrow Comes’ was published in 2011.